Customer reviews :
Average mark given to hotel
7,5/10
187 reviews

Hotel recommended by
81 %
of the hotel's clients



See details of opinions

Details of ratings :

Geographical location
9,0 / 10

Quality of reception
7,3 / 10

cleanliness of the hotel
8,2 / 10

Size of rooms
7,2 / 10

Room sound insulation
6,7 / 10

Breakfast
6,3 / 10

Services available
7,1 / 10

General quality
7,7 / 10

Value for money
7,9 / 10


> Description of the hotel

Hotel Troy ***

68-70 Queensborough Terrace W2 3SH London
Metro : Queensway
Official website


  2011-07-25 - Anonymous - Average mark given to hotel :7/10  
  I would only recommend this hotel to others if they weren´t going to buy breakfast. on our 4 night stay we only had breakfast once (the first morning) on the hotel.  
 

  2011-03-17 - Anonymous - France - Average mark given to hotel :7/10  
  Accueil assez mauvais  
 

  2010-11-06 - Anonymous - Average mark given to hotel :8/10  
  Très chouette situation géographique près des parcs et des métros. chouette pour passer un petit week-end.  
 

  2010-08-28 - Anonymous - France - Average mark given to hotel :6/10  
  Personnel pas du tout accueillant ni souriant, petit déjeuner se rapprochant plus d'une cantine, est-ce digne d'un hôtel??? aucun effort fait pour accueillir des français!! (même pas de café fait maison) entretient des sanitaires à revoir!  
 

  2010-02-24 - Dorothea Gleissner - Germany - Average mark given to hotel :8/10  
  Nur der schlamper an der zimmertür sollte mal repariert werden, da man sie fest zu ziehen muss, damit sie schließt.  
 

  2010-01-20 - Anonymous - France - Average mark given to hotel :8/10  
  Très bon séjour avec une chambre très spacieuse, seul petit bémol la chambre d'à cotè était relié avec une porte et l'isolation était très mauvaise  
 

  2009-12-10 - Jackie Marchiano - France - Average mark given to hotel :8/10  
  Hôtel bien situé, bus et métro à proximité permettant rapidement d'accéder au centre de londres.  
 

  2009-11-04 - Marguerite Spears - United States - Average mark given to hotel :9/10  
  We very much enjoyed our stay at the troy hotel and would definitely stay there on our next trip to london. location is excellent, near queensway tube, across street from kensington park. continental breakfast quite satisfactory.  
 

  2009-10-25 - Anonymous - Belgium - Average mark given to hotel :7/10  
  I might recommend it. i would highly recommend a better sound insulation (associated with an increase of the room price). otherwise, the hotel is fine. breakfast can also substantially be improved.  
 

  2009-08-08 - Anonymous - United Kingdom - Average mark given to hotel :9/10  
  Room was reasonable size for a single, comfortable, clean and with spotless en suite(with powerful shower and basic toiletries).perfect for overnight in london and a bargain £55. no air con but windows which open and fan provided. good continental breakfast. excellent location  
 

  2009-07-29 - Anonymous - United States - Average mark given to hotel :7/10  
  The rooms in london are notoriously small and the room with the single bed i stayed in was no exception. the hotel and room was clean overall, not immaculate, but quite clean enough for me to feel comfortable. the hotel, room and en suite bathroom had all been somewhat updated and i felt quite comfortable. the troy is very close to bus and tube, hyde park, and ammenities. the lift was broken when i arrived and i had to lug my heavy awkward bag up to the 5th floor without assistance, but later in the day it was working again. i was quite pleased with my stay; considering the price i paid, i feel i received good accommodations.  
 

  2009-03-19 - Kari Lehtovirta - Finland - Average mark given to hotel :6/10  
  The room was indeed very small, but acceptable for a married couple. for two friends it could be difficult. sound isolation was poor (windows and walls), but luckily we seemed to have quiet neighbours. a special plus to the toilet/shower room, which was much above "london standards" in this price range. as a whole a recommendable hotel.  
 

  2009-02-16 - Anonymous - Israel - Average mark given to hotel :8/10  
  The bath is very small, all ather aspects were very good  
 

  2008-11-22 - Patrice Moreilhon - France - Average mark given to hotel :7/10  
  Changer les literies me parait absolument urgent et essentiel.  
 

  2008-11-20 - Anonymous - Belgium - Average mark given to hotel :9/10  
  Eau chaude fut très difficile à obtenir dans la cabine de douche.  
 

  2008-10-04 - Michel Brax - France - Average mark given to hotel :8/10  
  Qualité de la literie à revoir de même la robinetterie de la douche (alternance d'eau chaude et froide non maîtrisée)  
 

  2008-02-24 - Anonymous - United Kingdom - Average mark given to hotel :8/10  
  Would have liked a little bit more effort on the drinks facilities in the room - only the very basic supplies of tea and coffee and the plastic 'thing' to stir virtually melted! also, would like to see a little more choice on the breakfast choices (even for a continental breakfast it was short on just about everything - except the jams, etc.)  
 

  2008-02-11 - Robin Williams - United Kingdom - Average mark given to hotel :7/10  
  Upgrade breakfast to full english even if the room rate goes up. toaster broken on the day.  
 

  2008-01-13 - Almoghraby Salam - Jordan - Average mark given to hotel :8/10  
  My single room was tiny. there were three closets: one for clothes, one with had a sink and basin, and one with a shower. the shower is a very tight fit and it would surely be hard for someone more overweight to take a shower in it... but overall i thought the room was perfect. location is beside two stations, circle and central, and yet it is on a quiet street... and sleeping was uninterrupted. i will stay here again.  
 

  2007-10-09 - Anonymous - United Kingdom - Average mark given to hotel :7/10  
  I'll happily use it again  
 

  2007-09-17 - Justine Harrington - Ireland - Average mark given to hotel :7/10  
  I really like this hotel and have stayed her twice before, however on this occasion although the room i booked was clean i thought that the furnishings were a little grubby and old unfortunately - i was also disapointed to find that my original booking price quoted did not include vat so was not the actual full price which i had thought it was - beware!  
 

  2007-05-12 - Andrea Stasiak - Germany - Average mark given to hotel :8/10  
  Das hotel war sauer und das hotelpersonal war freundlich.ich werde das hotel bei meinen nächsten besuch in london wieder buchen  
 

  2007-05-10 - Anonymous - France - Average mark given to hotel :8/10  
  La salle de bains est mal agencée et trop petite pour 2 par rapport à la chambre, la douche est petite. le petit dejeuner est vraiement très ordinaire et pas de la qualité d'un trois etoiles  
 

  2007-03-14 - Andreas Himmelstein - Germany - Average mark given to hotel :8/10  
  Freundliches personal, zimmer waren sauber, die auswahl beim frühstück beschränkte sich leider nur auf gekochte eier, eine käsesorte, oliven, eine sorte müsli und drei sorten marmelade - wer gerne ausgiebig frühstückt, dem mag das vielleicht zu wenig sein, uns hat es gereicht, zimmer nach hinten war sehr ruhig und nett eingerichtet, sehr gute anbindung an die tube, in den hyde park/kensington gardens nur 1 minute zu fuß. wir würden jederzeit wieder dort buchen.  
 

  2007-03-04 - Anonymous - Japan - Average mark given to hotel :8/10  
  Convenient place to move around  
 

  2007-03-02 - Valentina Piantanida - Switzerland - Average mark given to hotel :8/10  
  Les chambres sont propres, le staff est acceuillant et parle français! c'etait un plaisir de sejourner dans cet hotel.  
 

  2007-02-28 - Anonymous - Hong Kong - Average mark given to hotel :8/10  
  Despite the shower booth is a bit small, everything else about the hotel were better than expected.  
 

  2007-01-26 - Anonymous - France - Average mark given to hotel :9/10  
  Petit déjeuner copieux mais pas assez typique accueil génial trés bonne localisation j'étais ravie  
 

  2007-01-25 - Anonymous - Germany - Average mark given to hotel :7/10  
  Sehr kleines einzelzimmer, aber super preisleistungsverhältnis. werde ich wieder buchen & kann ich weiterempfehlen!